I love my new piece of furniture, I love the fact that is custom made to my necessities and the fact that it was so easy to assemble. What I didn't love too much were the delays in the delivery, which I understand, but it was expected in 5 weeks and ended up being 9. In my case it's not much of a big problem because I wasn't in a hurry nor had a trip planned, but I can imagine that with bad luck it could have been very inconvinient. The communication when the delays started was good and quick, but I'd rather have you giving a longer estimate than me having to contact customer support every week. Regardless of the problems, I'm very pleased with the service and products.