Fortunately, we can confirm that only 7% of our UK customers are receiving different parts of their orders at separate times. Delivery times of the packages that are held at customs might increase by an additional 2-5 days. For now, we have no influence over the extended custom checks. To get more information about the status of your packages, we suggest that you get in touch with the courier company directly. Or if you prefer, contact us and we'll forward you any relevant updates as soon as we're informed.
Shipping and delivery
My Tylko packages have been separated and some of them are still being held at the border. What should I do?
Inne tematy
How do you arrange delivery?
How will I know when my order is on the way?
Which countries do you offer free shipping to?
How long does delivery take?
I need to change my delivery address. How do I do it?
Are your prices inclusive of all charges, or are there additional shipping or taxes added after?
How is Tylko furniture delivered?
Is there a self pick-up option?