User Account

Summary:

You are not required to create an Account in order to use the Service. Should you choose to do so, you may access your Account by logging in with your email address and password, or via any other available authentication method, including third-party services. Please ensure that your Account is used in accordance with these Terms and all applicable laws.


3.1. Upon completion of Registration, an Account is created and assigned to the email address provided by the User during Registration. The data provided during Registration is stored within the Account. Through their Account, the User may access the Services, manage their personal data, track the status of their Orders, and review their Order history.

3.2. Should any data provided during Registration change, the User is required to update such data when placing a subsequent Order, using the dedicated section within the Service.

3.3. The User may access their Account by: (a) correctly entering the email address (login) and password provided during Registration into the Service's login form; or

(b) logging in via other available authentication methods, including third-party social platforms.

In the event that the User forgets their password, a new password will be sent to the email address provided during Registration upon the User's request, following completion of the password recovery form.

3.4. The User is obliged to keep their password confidential and must not share access to their Account with any third party.

3.5. Users of the Service undertake to comply with all applicable local, national, and international laws governing the use of the Service. The User may not use the Service in a manner that is unlawful, contrary to public decency, or detrimental to the Service, other Users, or third parties.

3.6. These Terms are governed by Polish law. In the event of a conflict of laws, the mandatory consumer protection laws of the country in which the User (as a consumer) is habitually resident shall take precedence, provided that this does not result in the consumer being deprived of protection afforded under provisions that cannot be derogated from by contract under the law that would otherwise be applicable in the absence of a choice of law clause.

3.6.1 In order to use the Service, the User must have: (a) a device with internet access and a web browser; and

(b) a valid email address.

3.7. You have the right to close your Account and withdraw from the Agreement within 14 (fourteen) days of its conclusion. You may do so by: (a) written notice sent to our address: TYLKO S.A., ul. Czerska 8/10, 00-732 Warsaw, Poland; or

(b) email sent to: [email protected].

We will confirm receipt of your notice by email to the address provided during Registration and will proceed to delete your Account.

3.8. In the event of withdrawal from the Agreement by the User, the Agreement shall be deemed never to have been concluded, and both Tylko and the User shall be required to return all benefits received from one another in connection with the Agreement.

3.9. Withdrawal from the Agreement shall not affect the validity or enforceability of any Sales Agreements concluded prior to the date of termination.

3.10. To delete your Account, you may submit a notice of termination of the Agreement: (a) in writing to our address: TYLKO S.A., ul. Czerska 8/10, 00-732 Warsaw, Poland; or

(b) by email to: [email protected].

The Agreement shall terminate 3 (three) days after our receipt of your notice of termination. Together with your notice of termination, you may also submit a request for the cessation of processing of the personal data provided during Registration.

3.11. We may terminate your Agreement in any of the following circumstances: (a) you intentionally use (or attempt to use) the Service (or any part thereof) or your Account in a manner inconsistent with its intended purpose, or in breach of these Terms or applicable law; or

(b) you intentionally breach or attempt to breach the security of the Service or the Platform in order to gain unauthorised access to our information systems.

In such circumstances, we will issue a notice requiring you to cease the relevant conduct. If you fail to comply with such notice or fail to provide us with satisfactory explanation within 3 (three) days of its issuance, we shall be entitled to terminate the Agreement with immediate effect.

3.12. Termination of the Agreement shall result in the deletion of the Account. Termination of the Agreement shall not affect the validity or enforceability of any Sales Agreements or Orders concluded prior to such termination.

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