Customer account withdrawal

Summary:

You can withdraw from having an account within 14 days from registering. In order to do that, you may use a standard withdrawal form. Withdrawal will not affect any previous purchases you’ve placed with us.


10.1. The User has the right to withdraw from the Agreement within 14 (fourteen) days from the date of its conclusion. You can withdraw by sending an email to [email protected] stating that you explicitly withdraw from the Agreement. A Statement of withdrawal can be requested by email sent to [email protected].

10.2. The User may withdraw from the Agreement by filing a statement of withdrawal:

a) in writing, to the Provider’s address provided in sec. 1.2 of these Terms,

b) in an e-mail sent to the Provider’s address provided in sec. 7.4 of these Terms.

10.3. Once the statement of withdrawal has been filed in accordance with sec. 10.2 above, the Provider will confirm its receipt by way of an e-mail sent to the User’s e-mail address provided during the Registration.

10.4. Once the User withdraws from the Agreement it will be deemed null and void, while both the Provider and the User will be obligated to return any benefits they have received from each other in connection with the Agreement.

10.5. Withdrawal from the Agreement will not affect the validity and effectiveness of any Purchase Agreements concluded before the withdrawal became effective.

Contact Customer Service

+44 800 102 6747

Mon - Fr 10:00 - 22:00 CET

Sa - Sun 10:00 - 18:00 CET

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