You have 14 days from receiving your bookend/bookstand to return it. The return label is included in the box along with the return form — there's no need to contact us to get one. If for any reason it's missing, just send us a message and we'll send you a new one.
Welcome to Tylko support centre. How can we help you?
Does Tylko offer any other home products?
Do you have any Tylko distributors?
What is Tylko?
What kind of furniture do you make?
Is Tylko a modular system?
Will you release any new products soon?
What makes Tylko different from other furniture brands?
Where are Tylko products made?
Who designs Tylkos products?
Do you have any physical shops?
Do you have showrooms?
Are you hiring?
What is the Original line?
What is the Smooth line?
Is the Edge Wardrobe available to design as non-wardrobe furniture?
What is Loom?
What happened to the Type01 and Type02?
What are the RAL colour codes?
What categories do you offer and how are they connected to the product type?
What is the Tone line?
Is the Tone Wardrobe available to design as non-wardrobe furniture?
I don't want to order a whole shelf. Can I just order indivdual pieces?
Can I return my Tylko Original?
Can I order extra shelf elements?
Do you offer corner cabinets?
How does the back of the Original look?
What is the Tylko Original Modern made of?
How do I measure my space for Tylko shelves?
I don't want to order a whole shelf. Can I just order indivdual pieces?
How much weight can a shelf hold?
How much weight can each drawer hold?
Can I hang my Tylko shelf on a wall?
Do your Sideboards have any feet on the bottom?
How does Original assembly work?
Can shelves be mounted at different heights?
Does your shelving system have space for trim at the bottom?
Can I use my Tylko shelf as a room divider?
Can I mix colors in the Original line?
What is the Tylko Original Classic made of?
Can I use my Tylko shelf as a room divider?
What is the maximal height my shelf can be and still be stood up under the ceiling?
What is the usable area of each depth's compartments?
Do I have to fix my shelf to the wall?
What is the leg or plinth height for Sideboards?
Are the doors soft-close?
What types of furniture are available in the Edge Line?
Can I combine open and closed sections in the Edge line?
What materials are used for the Edge?
Can shelves and clothes rails be mounted at different heights?
What types of furniture are available in the Edge Line?
Is the Edge a modular system, and can I add to it later?
How is the Edge assembled?
Does the Edge need to be wall-mounted?
Can I return my Edge?
Can I design the Edge wardrobe as non-wardrobe furniture?
Does Edge include cable management?
Are there any functional differences in the shallower unit?
What is the guarantee coverage for Tylko Edge products?
What is the difference between the bar and the crossbar in Edge wardrobes?
Are Edge shelves adjustable?
Does the Edge have back panels?
Can I mix depths in Edge?
Can I mix colors in Edge?
Does the Edge have space for trim at the bottom?
How can I measure usable space in the Edge?
Can I use my Edge as a room divider?
What is the difference between the Flat top and Ridge top design styles?
How is Edge delivered?
Can Edge be installed on carpet or heated floors?
What is the Edge line?
What is the difference between the Tone and the Edge?
Can shelves and clothes rails be mounted at different heights?
Can I customise sofas with the configurator too?
When I choose doors or drawers, I can't change their position. How can I choose where I want them?
What is the Tylko configurator?
Can I add additional closed storage in the middle row of Wall Storage?
Can I add the cable management feature to any Tylko?
How can I customise my storage in the configurator?
Can I mix and match colours or depths?
How much customisation is possible?
Can I request custom items that are not listed on your site?
Can you make a special design just for me?
What does density mean?
Do you offer options for cut-outs, for example for skirting boards or roof bevels?
How to choose the best seat depth?
Will you collect my old sofa?
What is the standard of delivery for sofas?
What is Tylko Smooth Sofa?
Is it possible to mix fabrics?
What is Tylko Smooth Sofa made of?
Are your sofas certified?
Is the fabric pet-proof (dog/cat resistant)?
How to put on covers?
What is the warranty/guarantee coverage for Tylko Smooth?
Are there showrooms? Where can I see the sofa in person?
Can I reconfigure the sofa?
Can I return the Smooth Sofa?
How do I clean and care for my sofa?
Can I detach the Split Chaise Longue and use it as a footstool?
How to rotate pillows?
Can I purchase extra covers or different colors separately?
How are the modules connected to each other?
Can I order fabric samples?
What type of wool do you use?
Why is Corduroy not available in the UK?
What kind of leather is used?
What are the delivery costs for the Smooth Sofa?
Do you offer an assembly service?
How much does assembly cost?
How long does assembly take?
How long do I have to wait for a delivery and assembly service date?
Can I add an assembly service after my order is submitted?
Do you offer assembly services outside of Europe?
What does the assembly service include?
In the lighting available in other Tone categories?
Can I mix depths in the Original line?
What handle options are available in the Tone line?
Can shelves and clothes rails be mounted at different heights?
Can I mix depths in the Tone line?
Does Tone have cable management?
Does the Tone have space for trim at the bottom?
How much weight can the Tone hold?
How to measure usable space in the Original?
Can I return my Tone?
What materials are used in the Tone line?
What types of furniture are available in the Tone Line?
How do I measure my space for a Wardrobe?
How much space do I need to allow for a Tone Wardrobe with lighting?
My Tone Wardrobe was ordered and assembled, but I changed my mind and want a wardrobe with lighting. Can I buy or add-on the lighting afterwards?
Do your Tylko Original Sideboards have any feet on the bottom?
Ist Beleuchtung in anderen Tone Kategorien verfügbar?
Can I use my Tone or Edge Wardrobe free-standing or as a room divider?
Why is the Tone Wardrobe not available in some countries/my country?
How is Tone Wardrobe lighting powered?
Can I mix colors in the Tone line?
What is the difference between the Tone Minimal, Floating and Bold expressions?
Do you offer assembly service for the Tone line?
How to measure usable space in the Tone?
Welche Möbelarten sind in der Tone Linie erhältlich?
What is the leg or plinth height for Sideboards?
What is the maximum weight capacity for cloth racks or bars in different depths, and how do crossbars differ in terms of weight capacity?
Are Tone doors soft-close?
What is the Tone line?
Are Tone slabs adjustable?
How do I assemble my Tone?
Which countries do you offer free shipping to?
How long does delivery take?
How will I know when my order is on the way?
How do you arrange delivery?
Is there a self pick-up option?
I need to change my delivery address. How do I do it?
My Tylko packages have been separated and some of them are still being held at the border. What should I do?
Are your prices inclusive of all charges, or are there additional shipping or taxes added after?
Will you collect my old sofa?
What should you do if the delivery is incomplete or damaged?
What is the standard of delivery for sofas?
How is Tylko furniture delivered?
Can't find what you're looking for?
If you can’t find an answer to your question, feel free to contact us and we'll help you as soon as possible.
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