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Customer Reviews

4.7
Average
Summary
Stores books and music.
Most people said

Super Buecherregal

Martin from Germany
Bestellung und Lieferung klappten einwandfrei. Aufbau ist zwar etwas aufwendig (man muss ganz schoen haemmern), aber sehr einfach, man kann kaum etwas falsch machen. Das Regal ist stabil und sieht toll aus. Danke sehr!
Stores items perfectly.
Stores books and music.

Kundenunfreundlich

Arne from Germany
Ohne die Ware bisher erhalten zu haben muss ich eine schlechte Bewertung abgeben. Unterschiedliche Preise auf Homepage und App (bitte vor Bestellung auf beiden Medien vergleichen). Nachdem ich via Paypal bezahlt habe kamen mehrfache Erinnerungen das ich nicht bezahlt habe. Erst auf Drohung Paypal einzuschalten und die Bestellung zu stornieren wurde nach fast 2 Wochen eine Zahlung „gefunden“. Lieferzeiten überschritten und erst auf Nachfrage Ware versendet. Angeblich wurden Mails verschickt die aber immer erst nach meiner Kontaktaufnahme verschickt wurden. Screenshots davon liegen selbstverständlich vor. Show all
Solved space issue.
Stores household items.

Perfect

Marlies from Austria
Frühere Lieferung, leichter und schneller Aufbau, schönes Design. Alles tippitoppi :)
Solved space issue.
Stores books and music.

Very nice looking shelf but very hard to assemble and service was very low standard

Sofie Sand Romsdal from Denmark
- Purchase of shelf was easy and I liked the online module for designing your own shelf a lot - No problems with delivery but note that it will be delivered to your front door so if you live in an apartment, it can take some time (and manpower) to get it into your home - Very difficult to assemble. We bought quite a big shelf and I think we spent 24hrs to assemble it. We contacted support but instructions from them was misleading and turned out to be incorrect. They had us send pictures of the assembling process where we got stuck but we didn't hear anything back from them although we contacted Tylko several times. After a couple of weeks (where our home was literally a mess due to all the parts of the shelf lying around) I got a call and an e-mail with the right instructions. In total it took us 3 weeks and approx. 24 hrs. intensive work to get it assembled - We are now very happy for the result but the process to get there was frustrating and not at all acceptable Show all
Solved space issue.
Stores books and music.

Tolles Gestell zu fairem Preis

Dee from Switzerland
+ Gestell genau auf die Platzverhältnisse abgestimmt + Mit flexibler Gestaltung genau auf Bedürfnisse angepasst + Qualität des Produktes ist wirklich top - Preis entsprechend fair + Lieferung war super schnell + Anleitung für Zusammenbau und Hinweise auf Einzelteilen waren top - Zusammenbau hat Einiges an Kraft gebraucht. Musste am finalen Standort noch etwas justieren, damit die Bretter alle bündig gepasst haben. Ich werde wieder bey Tylko bestellen Show all
Solved space issue.
Stores household items.

Highly recommendable!

Taru from Finland
Excellent quality, customer service, delivery and instructions for assembly. Love it!
Solved space issue.
Stores books and music.

A perfect table!

David and Nadia from Switzerland
We discovered Tylko's homepage through an architect friend on Facebook. We didn't know anything about the company, but were very impressed by the quality of the design and the flexibility of the furniture modules. It was a great experience to be able to interact with the design features and to customize the furniture ourselves. We had been looking for a long dinner table for quite a while. As we liked the design very much and had the possibility to decide on the length and width ourselves, we decided to give it a try... not knowing how the standard of the finish will be. We tried to find out were we could have a look at an example of furniture by Tylko, but without any result. We ordered anyway. When the table finally arrived, we were amazed! It's carpentry on the highest level, it is beautifully finished in every detail and it is absolutely stable (it's a 275 x 86 cm table). Communication was very professional and friendly during the whole process. We could recommend Tylko tables to everybody who loves good design and appreciates high levelled craftsmanship. We hope that Tylko will be a great success (and maybe will become a design classic...) - they deserve it! Show all

Attention to detail taken to another dimension

Nuno Furtado from United Kingdom
Every single element of the project exceeded my expectations. I had a particular need to fit a shelf in a corner between a door and a radiator, maximising the storage area. I wanted it tall and to compensate for a wall skirting. Tylko just took over and developed a customised project that gave me all this and more. The strength and structure of the shelves is great, the quality finish is just superb. The design of the shelves is contemporaneous and timeless and the same time, beautifully in tandem with the rest of the living room that just gets lighter and perfectly harmonious. And then the attention to detail taken to another dimension – in the way the parts are packaged and delivered to you and labelled with the assembly sequence so you get it right first time, customised step-by-step instructions that couldn’t be easier to follow, and the colour-coded screws that are fail-proof. If you’re looking for a ‘next-day delivery’ product, this is not for you; but if you’re prepared to wait, you’ll be rewarded with shelves that are just a pure joy to look at and engage with. Totally satisfied. Show all
Solved space issue.
Stores books and music.

Mein Regal

jörg from Germany
Es hat alles wirklich PERFEKT geklappt, von der Bestellung (ja das macht Spaß), bis zur Lieferung und umgehauen hat mich der einfache Aufbau. HUT AB!!!!!
Stores items perfectly.
Stores books and music.

Great experience - from designing till building.

Reinhard from Austria
It was a nice experience using the tylko designer online. In the first step I designed a shelf an used the augmented reality app to show my design to my wife. The 100 days return option was the main reason to order and to give tylko a try. During the production process we have been kept well informed by occasional updates via email. This is great, so we got an idea when the shelf will arrive. The packaging is great. A well documented building guide was included in box #1 and building the shelf was easy. I have to remark, that the single boards do not slide in that easy as shown in the videos - but with the help of the provided peace of wood and a hammer we managed it to mount the shelf. In our case, we planned to mount the shelf on the wall, therefore I had to plan it upside down (plastic knobs on the downside which would be visible). These knobs has been already mounted but yould be dismounted very easy. Since the holes are in 1.90m height, nobody can see them. The whole process, from designing/planning, ordering, shipping and finally building the shelf it was a great experience and I can recommend tylko with no restriction. (Hanging the shelf on the wall was a little bit tricky. I had to use a router to mount some steel plates into the vertical boards. Eventually these steel plates are almost the same used to build the shelf itself. Maybe this can be an option in the normal ordering process [x] Hang on wall [ ] Standing on Floor? ) Show all
App was new and exciting.
Stores books and music.