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Welcome to Tylko support centre. How can we help you?
- Order status
- Report an issue
- Customisation
- Delivery
- Configurator
- Assembly
- Product details
How much customisation is possible?
Can I hang my Tylko shelf on a wall?
What are the RAL colour codes?
How long does production take?
Does Tylko offer any other home products?
Do you have any Tylko distributors?
What is Tylko?
What kind of furniture do you make?
What is the Original line?
What is the Smooth line?
Is the Edge Wardrobe available to design as non-wardrobe furniture?
What is Loom?
How do I assemble my Wardrobe?
How does the integrated Tone lighting work?
Does the Edge Wardrobe have lighting?
Does my Wardrobe have to be fixed to the wall?
I don't want to order a whole shelf. Can I just order indivdual pieces?
Can I return my Tylko Original?
Can I order extra shelf elements?
Do you offer corner cabinets?
Are the doors soft-close?
What types of furniture are available in the Edge Line?
Can I combine open and closed sections in the Edge line?
What materials are used for the Edge?
Can shelves and clothes rails be mounted at different heights?
Can I customise sofas with the configurator too?
When I choose doors or drawers, I can't change their position. How can I choose where I want them?
What is the Tylko configurator?
How to choose the best seat depth?
Will you collect my old sofa?
What is the standard of delivery for sofas?
What is Tylko Smooth Sofa?
Where can I try Uff myself?
What size can I build?
Will it fit through my door?
Can I have my old sofa collected?
What type of tools will I need to assemble the furniture?
Can I see an assembly manual?
How to assemble Tylko Smooth?
Can I assemble my Wardrobe by myself?
How do I care for my Loom blanket?
Can I exchange the blanket?
What materials is the Loom blanket made of?
Can I return my Loom blanket?
Do you offer an assembly service?
How much does assembly cost?
How long does assembly take?
How long do I have to wait for a delivery and assembly service date?
In the lighting available in other Tone categories?
Can I mix depths in the Original line?
What handle options are available in the Tone line?
Can shelves and clothes rails be mounted at different heights?
What's the difference between Node Bookend and Node Bookstand?
How do I return a Node Bookend or a Bookstand?
How do I care for my Bookend and Bookstand?
What colours are available, and can I use the Node Bookend interchangeably as left/right?
When do I get my invoice if I paid with Klarna?
How are Tylko payments processed?
What are the payment options? What payment methods do you accept?
What do I do if my payment didn't go through?
How can I subscribe or unsubscribe to the Tylko newsletter?
How do I make an order?
How do I track my order?
How will I receive my order confirmation?
How do I cancel my order?
How long does production take?
Which countries do you offer free shipping to?
How long does delivery take?
How will I know when my order is on the way?
How do you arrange delivery?
Can I return my Tylko?
What do I do if my furniture arrives damaged?
Does Tylko furniture come with a guarantee?
How can I collaborate with Tylko?
How do I get in touch with you about a media or press-related matter?
What is Tylko Pro?
How can I become a member?
How do I look after my Loom blanket?
How do I look after my Smooth Sofa?
How do I look after my Tylko shelf or wardrobe?
What’s the difference between Standard and Premium Matt finishes?
Can I choose to have no handles?
How do I know the colour will look right in my home?
How is this different from the Tone wardrobe I already know?
Can't find what you're looking for?
If you can’t find an answer to your question, feel free to contact us and we'll help you as soon as possible.
What can we help you with?