Privacy Policy

When using you may be asked to share some of your personal information. This is required in order for us to provide you with the highest quality of services. Whenever you share your personal information, we make sure that it is processed in accordance with applicable law and to the highest standard of care and safety.

You can also visit our website without providing any of your personaldata. Please note, however, that we do store so-called server logfiles, which may include the name of the file you have requested,date and time of access, amount of data transmitted and therequesting IP number. This data provides no personal informationand is only used to help us ensure trouble-free operation of the website and to improve our offer.

The basis and purpose of personal data processing processes your personal data in compliance with the provisions of the Polish Personal Data Protection Act of 29 August 1997 (Ustawa o ochronie danych osobowych, Journal of Laws no. 133 item 883, as amended). You can always contact us about your personal data at:
Custom Sp. z o. o.,
Mińska 25/8,
03-808 Warsaw,
+44 113 868 0195

Your personal data is processed within the scope necessary to accept and fulfil your order. As a result, we may need to share your personal data with third parties, such as storage or delivery companies, banks or online payment intermediaries, to the extent necessary to deliver our products or services. Where relevant, we will provide you with information on the processing of your personal data received from a third party.

In some instances, we may also be required to share your personal data with public authorities upon their substantiated, specific request.

Otherwise, we never share your personal data with any other third parties.

Consent for personal data processing

Upon your explicit consent we may use your personal data for marketing or advertising purposes. In particular, we may use your e-mail address to send you our newsletter. You may withdraw your consent for the processing of your personal data at any time and without incurring any additional costs. Simply e-mail us with your request at Unless an order is pending or unless storing of your personal data is required for other legally justified purposes, we will immediately refrain from further processing your personal data. You can also unsubscribe from our newsletter by simply clicking “unsubscribe now” button in its footer. You may always request information on the scope of your personal data that we process. Also, you can always update your personal data, have us block it temporarily or permanently delete it whenever you think we no longer need it.

Personal data protection

We use technical and organizational measures to secure all personal data processed by from loss, destruction or unauthorised access by third parties. We cannot, however, take responsibility for any unauthorized access to your personal data caused by security breaches that might happen in relation to your device, browser or your own negligence.

Cookies uses cookies: small text files that are stored on your device. Some of them are deleted once you finish your browser session, some of them are stored for future use. Cookies themselves do not include your personal data. We may, however, be able to pair cookies with your personal data using our secure scripts or analytic tools (such as Google Analytics or Mixpanel; see below for more information). This way, cookies help us personalize your experience by helping us follow consumer’s behavior patterns. This way we are able to constantly improve for your greater satisfaction. You can configure your browser to reject or immediately delete cookies (refer to the relevant manual page of your web browser). Please note, however, that numerous functions of require cookies to work properly.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. It furnishes us with information, generated with a cookie stored on your device (see above for more information), as to how you use our website. This means that information conveyed by a cookie stored on your device may be transmitted to Google, Inc. However, since the IP-anonymisation mechanism is active on this website, your IP address will be truncated within Member States of the European Union and your full IP address will only be provided to Google, Inc. in exceptional situations. Google Analytics helps us to evaluate your use of the website, compile reports on website activity and provides a number of other website and internet related services.

In order to avoid being subjected to Google Analytics, whenever visiting this website in the future, you can download and install a browser plug-in available here.

As an alternative to browser-plugin you can also click this link, which will install an opt-out cookie file on your device. In order to delete it, you will need to click the link once again.

Use of Mixpanel

This Website and App uses Mixpanel, Inc. technology. This means that this website and app collects user data under anonymised profiles. This may involve cookies (see above for more information). These profiles are used to analyse visitor behaviour, as well as, to improve and tailor our offer. The data collected within a profile is not merged with the user’s personal data without their explicit, prior consent.

You can always opt-out from being subjected to the Mixpanel analytic tools by clicking this link and following the instructions: ( CAN I exclude myself-from-mixpanel-data offering us).


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